Frequently asked questions about Akrux

Akrux is an early-stage, human-assisted AI-visibility audit and improvement service for businesses in Kazakhstan. The browser application provides the free diagnostic audit; the Akrux team separately plans and performs agreed improvement work after a call.

Akrux currently focuses on business owners in Kazakhstan who want evidence about how their company appears when people ask AI systems about a category, need, location or comparison. The audit is most useful when the business already has public information that can be checked.

The audit creates a dated sample of customer-style prompts and AI-generated answers. The private report can include visibility metrics, separate branded recognition, provider-level results, competitor appearances, answer-level positions, Share of Voice and cited sources. Coverage and failed requests are shown rather than replaced with invented data.

The normal free audit covers model families associated with ChatGPT, Gemini and Perplexity. The report records the family used for each sampled answer, and provider availability can affect coverage or timing.

No. The audit uses configured provider APIs and model families associated with those products; it does not automate each consumer chat application. Personalization, interface features and model changes can therefore produce different answers for an individual user.

The owner reviews the private report and may book a call. Akrux can explain the evidence, identify practical gaps and propose a scope of work. If both sides agree, the team manually performs the agreed improvements; this work is separate from the free audit.

Depending on the audit, work may include correcting inconsistent business facts, improving crawlability and entity clarity, improving service, About or FAQ pages, creating useful factual content, strengthening relevant local listings and sources, and reviewing citation or competitor gaps. Not every engagement includes every activity.

No. AI systems remain independent, and answers vary by model, wording, date and retrieved sources. Akrux cannot purchase or guarantee indexing, mentions, citations, positions, rankings or recommendations.

No. Scans and rescans are started by the user and produce dated samples. A later scan can show directional movement, but Akrux does not currently run continuous monitoring or automatic optimization.

No. Business profiles, account prompts, sampled answers, competitor reports and scan results remain behind authentication. Public pages explain the service and methodology without exposing customer reports.

Yes. Businesses in Kazakhstan are the primary market. The interface and public information are currently available in Russian and English, and a city can be supplied for local discovery questions.

Yes. Akrux is in an early testing stage. The initial audit is currently free within application and provider limits, while optional improvement work is scoped separately. Availability and the service process may evolve as the model is validated.